Terms of Service

1.The agreement

These Terms of Service (the “Terms”) are a contract between you and pmmRush, Inc., a Delaware corporation (“pmmRush”, “we”, “us”). They govern your access to and use of the pmmRush platform, website, MCP server, and related services (together, the “Service”).

By creating a workspace, clicking to accept, or using the Service, you agree to these Terms. If you accept on behalf of a company, you confirm you have authority to bind it, and “you” means that company. If you do not agree, do not use the Service.

Enterprise customers sign an order form and, where required, a Master Services Agreement and Data Processing Addendum. Where those documents conflict with these Terms, the signed documents win.

2.Workspaces, accounts, and roles

The Service is organized into tenant workspaces. The person who creates a workspace is its first administrator. Administrators can invite members and assign roles. You are responsible for everyone who uses the Service under your workspace, for keeping credentials confidential, and for the accuracy of your account information.

Admin

Full control, including billing, seats, terms acceptance, and purchasing professional services.

Editor

Creates and edits portfolio content, approves drafts, and may confirm delivery of a professional-services engagement.

Viewer

Read-only access to the workspace.

You must be at least 18 years old to use the Service. The Service is built for businesses and is not directed at consumers.

3.Plans, seats, and billing

We offer three plans. Current prices are published on the pricing page and confirmed at checkout.

Free

No charge. Limited to 100 portfolio nodes per workspace. If you exceed the cap, writes and exports continue for 72 hours and then pause until you upgrade. Reads always continue.

Growth Team

Billed per seat, monthly or annually. Annual plans are paid up front for the full year at the discounted annual rate. Seat counts can be increased at any time; added seats are charged pro rata for the remainder of the billing period.

Enterprise

Custom pricing on a signed order form with a minimum annual commitment and a 12-month term.

Subscriptions renew automatically at the end of each billing period until cancelled. Payments are processed by Stripe. You authorize us to charge the payment method on file for recurring fees, seat changes, and applicable taxes. Prices exclude taxes; where we are required to collect sales tax, VAT, or GST, it is added at checkout based on your billing address.

You can cancel a subscription at any time from the billing page. Cancellation takes effect at the end of the current billing period. We do not provide refunds or credits for partial periods, unused seats, or downgrades, except where the law requires.

We may change prices with at least 30 days’ notice. Changes apply from your next renewal after the notice period.

4.Late or failed payments

If a payment fails we will retry it and notify your workspace administrators. During the retry period the workspace keeps working. If the payment is still unpaid five days after the final retry fails, we suspend write access: editing portfolio content, exports, and write operations through the MCP server pause. Read access continues so your team can always see its data. Access is restored automatically once the outstanding invoice is paid. If an invoice remains unpaid, we may downgrade the workspace to the Free plan.

5.Professional services

We sell fixed-price professional services (currently the BOM Taxonomy Blueprint, Cross-Functional GTM Change Management, and the AI-PMM Masterclass). pmmRush is the seller and merchant of record. Engagements are delivered by pmmRush consultants, who may be independent contractors working under a pmmRush contractor agreement. pmmRush remains responsible to you for the engagement.

• Non-refundable and non-cancellable. The fee is charged in full at purchase and is not refunded once paid, except where the law requires.
• 60-day booking window. You must schedule the engagement within 60 days of purchase. An engagement that has not been booked by day 60 expires and the fee is forfeited.
• Delivery confirmation. An administrator or editor in your workspace confirms delivery. Once confirmed, the engagement is complete.
• Deliverables. You own the deliverables created for you. We and our consultants may reuse the underlying methods, templates, and know-how, and may describe the engagement in anonymized form.

6.Your data and your outputs

You own your content.You keep all rights in the documents, specifications, and other material you upload or connect to the Service (“Customer Data”), and in the marketing assets, copy, decks, and other outputs the Service generates for you (“Outputs”). You grant us a license to host, process, transmit, and display Customer Data and Outputs only as needed to provide the Service and as described in these Terms.

AI processing under Zero Data Retention. Extraction, embedding, and drafting calls go only to AI providers under contracts that prohibit retaining your text or using it to train their models. We do not use your raw content to train models for other customers, and we do not log prompts in plaintext.

Export and deletion. You can request an export of your Customer Data and Outputs at any time. When a workspace is deleted, or within 30 days of a written request after termination, we delete Customer Data and Outputs from active systems, subject to backup rotation and any retention the law requires.

You are responsible for having the rights to upload Customer Data, and for ensuring it does not include personal data you are not permitted to share with us. Our handling of personal data is described in the Privacy Policy.

7.What pmmRush owns

We own the Service, including its software, frameworks, taxonomies, prompt chains, orchestration logic, and design. Nothing in these Terms transfers any of that to you. You may not copy, reverse engineer, scrape, or build a competing product from the Service, or exceed the usage limits of your plan.

Structural interaction metadata. Separate from your raw content, using the Service produces structural signals: approvals, edits and rejections of drafts, taxonomy adjustments, node-relationship corrections, and anonymized usage patterns. pmmRush owns this structural metadata and may use it to improve the Service and refine its framework engines. It never contains your raw text, and any cross-customer use is anonymized so that no single customer is identifiable.

If you send us feedback or suggestions, we may use them without obligation to you.

8.Acceptable use

You agree not to:

• use the Service to break the law, infringe anyone’s rights, or upload malicious code;
• upload content you do not have the right to use, or another company’s confidential material without authority;
• probe, overload, or interfere with the Service or its security, or access another customer’s workspace;
• resell, sublicense, or share access to the Service outside your workspace, or use it to build a competing product;
• use automated means to extract data from the Service beyond the documented API and MCP interfaces.

We may suspend access that we reasonably believe violates these Terms. We will tell you why and, where practical, give you a chance to fix it.

9.Public BOM Index

The Public BOM Index is a directory of product portfolios compiled from publicly available sources, such as company websites and public documentation. Index pages cite their sources. If your company is listed and you would like the entry removed or corrected, use the opt-out form linked in the footer or email legal@pmmrush.com. We honor opt-out requests.

10.Confidentiality

Each of us will protect the other’s confidential information with at least reasonable care, use it only for the purposes of these Terms, and not disclose it except to people who need it and are bound by similar obligations, or where the law requires. Customer Data is your confidential information. The non-public workings of the Service are ours.

11.Warranties and disclaimers

We will provide the Service with reasonable skill and care and will not materially reduce its core functionality during a paid term. Otherwise, the Service is provided “as is”. We disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Outputs are generated with AI assistance and are drafts for your review. You are responsible for checking them before you rely on them or publish them.

12.Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of these Terms, however caused.

Each party’s total liability arising out of these Terms is limited to the amount you paid us in the 12 monthsbefore the event giving rise to the claim. These limits do not apply to your payment obligations, either party’s breach of confidentiality, misuse of the other party’s intellectual property, or liability that cannot be limited by law.

13.Indemnification

You will defend and indemnify pmmRush against third-party claims arising from Customer Data or your use of the Service in breach of these Terms. We will defend and indemnify you against third-party claims that the Service, as provided by us, infringes that party’s intellectual property rights, and we may respond by modifying or replacing the Service or, if that is not commercially reasonable, by terminating and refunding prepaid fees for the unused term. Each indemnity requires prompt notice, control of the defense by the indemnifying party, and reasonable cooperation.

14.Term and termination

These Terms apply while you have a workspace. You can delete your workspace at any time. We may terminate or suspend for material breach that is not cured within 30 days of notice, for non-payment as described above, or immediately where required by law or to protect the Service. On termination your right to use the Service ends, and the data provisions above govern export and deletion. Sections that by their nature should survive (ownership, confidentiality, disclaimers, liability, disputes) survive.

15.Changes to these Terms

We may update these Terms. Each version carries a version number and date. For material changes we will notify workspace administrators and ask them to accept the new version on their next sign-in; other members are told in the product. Continued use after the effective date means acceptance. We record which version each administrator accepted, when, and from which IP address.

16.Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Before starting formal proceedings, the parties will try in good faith to resolve any dispute through mediation. If mediation does not resolve it within 60 days, the dispute will be settled by binding arbitration in Delaware under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court to protect its intellectual property or confidential information.

17.General

These Terms, the Privacy Policy, any order form, and any signed agreement are the entire agreement between us about the Service. If a provision is unenforceable, the rest stays in effect. Neither party may assign these Terms without consent, except to a successor in a merger or sale of substantially all assets. Neither party is liable for delays caused by events outside its reasonable control. Notices to us go to legal@pmmrush.com; notices to you go to your workspace administrators’ email addresses.